At Volcano Casino, we are fully committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit Volcano Casino online, use our mobile app, or play games such as Coin Volcano.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for players in Poland and the European Union.
1. Information We Collect
When you register, complete your Volcano Casino login, or play at our casino, we may collect:
- Personal Information: Name, date of birth, email address, phone number, and residential address.
- Identification Data: Documents required for identity verification (KYC).
- Financial Information: Payment details and transaction history (processed securely by third-party providers).
- Technical Data: IP address, device type, browser information, and usage data.
- Gaming Data: Your activity on Coin Volcano and other Volcano Casino games, including bets and wins.
2. How We Use Your Information
We use your data to:
- Create and manage your account
- Process deposits and withdrawals
- Provide access to Volcano Casino games and services
- Offer personalized bonuses and promotions
- Improve our platform and player experience
- Comply with legal and regulatory obligations (including anti-money laundering rules)
- Send important account notifications and marketing communications (only with your consent)
3. Cookies and Tracking Technologies
Volcano Casino online uses cookies and similar technologies to:
- Enable smooth Volcano Casino login and site functionality
- Analyze site traffic and improve user experience
- Deliver personalized content and advertisements
You can manage your cookie preferences through your browser settings at any time.
4. Sharing Your Information
We may share your data only with:
- Licensed payment providers
- Trusted game providers (for games like Coin Volcano)
- Regulatory authorities when legally required
- Professional advisors and service providers under strict confidentiality agreements
We never sell your personal data to third parties.
5. Data Security
We implement advanced technical and organizational measures to protect your information, including:
- SSL encryption
- Secure servers and firewalls
- Regular security audits
- Strict access controls
6. Your Rights (GDPR)
As a player in Poland, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications
- Object to certain types of data processing
- Lodge a complaint with the supervisory authority
To exercise these rights, contact our support team.
7. Data Retention
We keep your personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
8. International Data Transfers
Your data may be processed in countries outside the EU. In such cases, we ensure appropriate safeguards are in place to protect your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last revised” date. We encourage you to review it periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us via live chat or email.
Last updated: May 2026